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Visit Rochester

Roc Star 2.0 IDEA Training

This course will increase awareness of ways that our hotels, restaurants, transportation providers, attractions, and community members can positively interact with and better service our area's diverse visitors. Completing this training is one step toward Rochester’s goal to ensure an inclusive and welcoming environment for all of its visitors. There are three modules in the course.

This training is a collaboration between Monroe Community College's Hospitality Department and Visit Rochester, made possible by a grant from the Ellsworth M. Statler Foundation.
  • IDEA Training, Module 1: Introduction & Inclusion
  • IDEA Training, Module 2: Accessibility
  • IDEA Training, Module 3: Culture, Ethnicity, Race & Summary
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever